Using churn predictions to improve retention rates

Churn looks different for every business, but the ultimate goal remains the same: retaining customers. To succeed in this competitive landscape, it is crucial to have real-time insights that can identify customers at risk of churning and engage with them based on their specific needs and preferences.

But where should you start?

Join us in this interactive workshop where we will demonstrate how Faraday's AI capabilities can be leveraged to accurately predict customer churn. By staying ahead in your churn prevention strategy, you can take proactive measures to retain valuable customers.

From this workshop, you'll learn:

• Why modern brands are investing heavily in customer retention
• Ways to reduce churn throughout your customer lifecycle
• Important considerations to effectively predict and prevent churn
• How to get churn predictions into your stack using Faraday
• Activation and engagement ideas to consider