Predictive lead scoring.
The simplest way to improve call center performance.
Like many companies, this solar installer gets lead lists from aggregators and relies on its call centers to set up on-site assessments. But not all leads are created equal, and pinpointing the high-value ones can quickly become a challenge.
With Faraday, the solar installer started to score all their leads on a regular basis, using proven machine learning models to determine which leads were most likely to convert. This allowed their call centers to prioritize valuable leads with a high degree of accuracy. Soon, conversion rates began to soar.
Download the full case study for an in-depth look at this solar installer's story.
Predictive lead scoring.
The simplest way to improve call center performance.
Like many companies, this solar installer gets lead lists from aggregators and relies on its call centers to set up on-site assessments. But not all leads are created equal, and pinpointing the high-value ones can quickly become a challenge.
With Faraday, the solar installer started to score all their leads on a regular basis, using proven machine learning models to determine which leads were most likely to convert. This allowed their call centers to prioritize valuable leads with a high degree of accuracy. Soon, conversion rates began to soar.
Download the full case study for an in-depth look at this solar installer's story.
1.9X lift
Predictive lead scoring enabled the call center to deliver the best leads to the best reps, resulting in higher conversion rates and improved rep efficiency.
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