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Customer targeting

Churn scoring

Know which customers are ready to churn while there's still time to save them — using AWS Aurora Postgres

You’ll need a Faraday account to use this template. It’s free to sign up and you can use sample data to start.

AWS Aurora Postgres logoIf you're using AWS Aurora Postgres and you want to keep a close eye on customer retention, churn scoring predictions from Faraday could be really helpful. By integrating these predictions directly into your AWS Aurora Postgres database, you can seamlessly identify which customers are likely to leave. This allows you to take proactive steps to keep them engaged. It’s like having a gentle nudge that helps you focus your resources on the customers who need attention the most. Ultimately, this means you can make smarter, data-driven decisions without having to juggle multiple platforms or tools.
  1. Step 1

    Connect your data sources

    Use the link below to connect AWS Aurora Postgres to Faraday. You can also skip this step and use CSV files to get started instead.
  2. Step 2

    Ingest your data into event streams

    This allows Faraday to understand what your data means. These links will guide you through ingesting the data necessary to power this template.
  3. Step 3

    Organize your customer data

    You'll create groups, called cohorts, that are the essential building blocks of Faraday and allow you to easily predict any customer behavior.
  4. Step 4

    Declare your prediction objectives

    With your cohorts defined, it's easy to instruct Faraday to predict the necessary behaviors. Follow the docs with the link below.
  5. Step 5

    Define your churn scoring pipeline and deploy to AWS Aurora Postgres

    Finally, deploy your prediction with the link below.
  6. Step 6

    Deploy to AWS Aurora Postgres

    Create a deployment target using the AWS Aurora Postgres connection you created above. Or, get started by simply deploying to CSV.