All templates
Personalization

Rep assignment

Assign each lead or customer to the rep that will handle them best — using RDS (MySQL)

You’ll need a Faraday account to use this template. It’s free to sign up and you can use sample data to start.

RDS (MySQL) logoSure, here’s a simple and breezy explanation: If you're using RDS (MySQL) and looking to improve how your reps connect with leads and customers, Faraday's rep assignment predictions could be a helpful tool. Essentially, it helps you figure out which rep is likely to engage each target most effectively. By integrating these predictions directly into your MySQL database, you can streamline your process and make data-driven decisions without the hassle. It’s about working smarter, not harder, and ensuring that your team can focus on building strong customer relationships.
  1. Step 1

    Connect your data sources

    Use the link below to connect RDS (MySQL) to Faraday. You can also skip this step and use CSV files to get started instead.
  2. Step 2

    Ingest your data into event streams

    This allows Faraday to understand what your data means. These links will guide you through ingesting the data necessary to power this template.
  3. Step 3

    Organize your customer data

    You'll create groups, called cohorts, that are the essential building blocks of Faraday and allow you to easily predict any customer behavior.
  4. Step 4

    Declare your prediction objectives

    With your cohorts defined, it's easy to instruct Faraday to predict the necessary behaviors. Follow the docs with the link below.
  5. Step 5

    Define your rep assignment pipeline and deploy to RDS (MySQL)

    Finally, deploy your prediction with the link below.
  6. Step 6

    Deploy to RDS (MySQL)

    Create a deployment target using the RDS (MySQL) connection you created above. Or, get started by simply deploying to CSV.