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Rep assignment

Assign each lead or customer to the rep that will handle them best — using BigQuery

You’ll need a Faraday account to use this template. It’s free to sign up and you can use sample data to start.

BigQuery logoIf you're a Faraday user who also works with BigQuery, having Rep assignment predictions directly in BigQuery could be a real game-changer. It allows you to seamlessly integrate powerful, predictive insights into your existing data workflows without any extra hassle. This means you can automatically match each lead or customer with the rep most likely to engage them effectively, right within the platform you already use daily. It's a straightforward way to enhance your team's performance and make the most out of your customer interactions, all while staying within your familiar BigQuery environment. No need for complicated setups or additional tools.
  1. Step 1

    Connect your data sources

    Use the link below to connect BigQuery to Faraday. You can also skip this step and use CSV files to get started instead.
  2. Step 2

    Ingest your data into event streams

    This allows Faraday to understand what your data means. These links will guide you through ingesting the data necessary to power this template.
  3. Step 3

    Organize your customer data

    You'll create groups, called cohorts, that are the essential building blocks of Faraday and allow you to easily predict any customer behavior.
  4. Step 4

    Declare your prediction objectives

    With your cohorts defined, it's easy to instruct Faraday to predict the necessary behaviors. Follow the docs with the link below.
  5. Step 5

    Define your rep assignment pipeline and deploy to BigQuery

    Finally, deploy your prediction with the link below.
  6. Step 6

    Deploy to BigQuery

    Create a deployment target using the BigQuery connection you created above. Or, get started by simply deploying to CSV.