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Customer targeting

Repeat purchase readiness

Know which customers are ready to buy again — using Salesforce Marketing Cloud

You’ll need a Faraday account to use this template. It’s free to sign up and you can use sample data to start.

Salesforce Marketing Cloud logoIf you're using Salesforce Marketing Cloud and you're curious about when your customers are ready to make another purchase, incorporating Faraday's Repeat Purchase Readiness predictions might be just what you need. It’s a handy way to pinpoint which customers are most likely to buy again, helping you target your marketing efforts more effectively. By knowing who's ready to shop again, you can tailor your campaigns and offers, making your customer interactions more timely and relevant. It's a subtle way to stay ahead and keep your customers coming back, all seamlessly integrated within the tools you’re already using.
  1. Step 1

    Connect your data sources

    Use the link below to connect Salesforce Marketing Cloud to Faraday. You can also skip this step and use CSV files to get started instead.
  2. Step 2

    Ingest your data into event streams

    This allows Faraday to understand what your data means. This link will guide you through ingesting the data necessary to power this template.
  3. Step 3

    Organize your customer data

    You'll create groups, called cohorts, that are the essential building blocks of Faraday and allow you to easily predict any customer behavior.
  4. Step 4

    Declare your prediction objectives

    With your cohorts defined, it's easy to instruct Faraday to predict the necessary behaviors. Follow the docs with the link below.
  5. Step 5

    Define your repeat purchase scoring pipeline and deploy to Salesforce Marketing Cloud

    Finally, deploy your prediction with the link below.
  6. Step 6

    Deploy to Salesforce Marketing Cloud

    Create a deployment target using the Salesforce Marketing Cloud connection you created above. Or, get started by simply deploying to CSV.