First best offer quickstart

Interface

In this quickstart, we'll show you how to:

  • Add data representing your signup events using a dataset.
  • Describe your Leads group formally using a cohort.
  • Create a predictive model for product recommendation using a recommender.
  • Deploy your first best offer predictions using a pipeline

Let's dive in.

Signup event stream

Add data

Create a signup event stream

Using CSV as an easy example

This section describes how to add data securely using a CSV file that you export from your data infrastructure.

Most Faraday users eventually update their configuration to pull data directly from their data warehouses, cloud buckets, or databases. To do that, you’ll add your source as a Connection and then choose it below instead of CSV.

For more, see our docs on Datasets and Connections.

  1. Extract a CSV representing your signup from your systems, or download the sample transactions file from Farazona. Either way, save it someplace memorable.
curl

First, upload your data with a POST /uploads request:

curl --request POST \ --url https://api.faraday.ai/v1/uploads/signups/YOUR_CSV_FILE.csv \ --header 'Accept: application/json' \ --header 'Authorization: Bearer YOUR_API_KEY' \ --header 'Content-Type: application/octet-stream' \ --data-binary "@YOUR_CSV_FILE.csv"

Then use a POST /datasets request to register the data:

curl https://api.faraday.ai/datasets --json '{
  "name": "Signup",
  "identity_sets": {
    "shipping": {
      "city": "shipping_city",
      "house_number_and_street": [
        "shipping_address1",
        "shipping_address2"
      ],
      "person_first_name": "shipping_address_fn",
      "person_last_name": "shipping_address_ln",
      "postcode": "shipping_postcode",
      "state": "shipping_state"
    }
  },
  "options": {
    "type": "hosted_csv",
    "upload_directory": "signup_data_files"
  },
  "output_to_streams": {
    "signup": {
      "data_map": {
        "datetime": "created_at"
      },
      "value": "total"
    }
  }
}'

Your event stream will start building in the background. You can proceed immediately with the next set of instructions. When your stream is done building, you’ll get an email.

Leads cohort

  1. You'll need a Faraday account — signup is free!

Confirm your data

Event streams

Unless you’ve already created it for another quickstart or purpose, you’ll need to add the following event stream to your account:

  • Signup

What’s an event stream?

Predicting a certain customer behavior requires historical examples of customers exhibiting that behavior. Faraday works best when that data comes in the form of “events” — specific actions or occurrences that happened at specific times.

Formulating data this way helps you define cohorts more expressively.

For example, a Customers cohort could be defined as the group of people who have all experienced a Transaction event at least once.

For more, see our docs on Cohorts, Events, Traits, and Datasets (which define how events and traits emerge from your data).

curl

To verify, use a GET /streams request. Your response should look like this:

[{
  "name": "Signup",
  "id": "$SIGNUP_STREAM_ID"
, ...}]

Make note of the IDs of the necessary streams.

If the required stream isn’t there, follow the instructions using this button, then return here to resume.

Create cohort

Create a leads cohort

curl

Use a POST /cohorts request:

curl https://api.faraday.ai/cohorts --json '{
  "name": "Leads",
  "stream_name": "signup"
}'

Your cohort will start building in the background. You can proceed immediately with the next set of instructions. When your cohort is done building, you’ll get an email.

Product recommendation recommender

  1. You'll need a Faraday account — signup is free!

Confirm your data

Event stream

Unless you’ve already created it for another quickstart or purpose, you’ll need to add the following event stream to your account:

  • Transaction

What’s an event stream?

Predicting a certain customer behavior requires historical examples of customers exhibiting that behavior. Faraday works best when that data comes in the form of “events” — specific actions or occurrences that happened at specific times.

Formulating data this way helps you define cohorts more expressively.

For example, a Customers cohort could be defined as the group of people who have all experienced a Transaction event at least once.

For more, see our docs on Cohorts, Events, Traits, and Datasets (which define how events and traits emerge from your data).

curl

To verify, use a GET /streams request. Your response should look like this:

[{
  "name": "Transaction",
  "id": "$TRANSACTION_STREAM_ID"
, ...}]

Make note of the IDs of the necessary streams.

If the required event stream isn't there, follow the instructions using this button, then return here to resume.

Configure your prediction

Create a product recommendation recommender

curl

Use a POST /recommenders request:

curl https://api.faraday.ai/recommenders --json '{
  "name": "Product recommendation",
  "stream_name": "transaction",
  "stream_property_name": "product"
}'

Your recommender will start building in the background. You can proceed immediately with the next set of instructions. When your recommender is done building, you’ll get an email.

First best offer deployment

  1. You'll need a Faraday account — signup is free!

Confirm your data

Unless you’ve already created it for another quickstart or purpose, you’ll need to add the following cohort to your account:

  • Leads

Cohorts

What’s a cohort?

A cohort is Faraday’s term for a commercially significant group of people — for example, a brand’s customers, leads, or even “people who bought X and Y and then cancelled.”

Cohort membership is fluid — continuously computed by Faraday — and is defined by events its members must all have experienced and/or traits its members must all share.

For example, a Customers cohort could be defined as the group of people who have all experienced a Transaction event at least once.

For more, see our docs on Cohorts, Events, Traits, and Datasets (which define how events and traits emerge from your data).

curl

To verify, use a GET /cohorts request. Your response should look like this:

[{
  "name": "Leads",
  "id": "$LEADS_COHORT_ID"
, ...}]

Make note of the IDs of the necessary cohorts.

If the required cohort isn’t there, follow the instructions using this button, then return here to resume.

Confirm your predictions

Unless you’ve already created it for another quickstart or purpose, you’ll need to add the following prediction in your account:

  • Recommender: Product recommendation
Recommenders

What’s a recommender?

A recommender is what you use in Faraday to predict which of several options a customer is most likely to choose. Most commonly, this is used to recommend a specific product or category from your available offerings.

For more, see our docs on Recommenders.

curl

To verify, use a GET /recommenders request. Your response should look like this:

[{
  "name": "Product recommendation",
  "id": "$PRODUCT_RECOMMENDATION_RECOMMENDER_ID"
, ...}]

If the required recommender isn’t there, follow the instructions using this button, then return here to resume.

Deploy your predictions

Now you’ll create the pipeline necessary to deploy your predictions.

Create a pipeline for first best offer

curl

Use a POST /scopes request:

curl https://api.faraday.ai/scopes --json '{
  "name": "First best offer",
  "population": {
    "include": [
      "$LEADS_COHORT_ID"
    ]
  },
  "payload": {
    "recommender_ids": [
      "$PRODUCT_RECOMMENDATION_RECOMMENDER_ID"
    ]
  }
}'

Your pipeline will start building in the background. You can proceed immediately with the next set of instructions. When your pipeline is done building, you’ll get an email.

Deploy your first best offer pipeline

Deploying to CSV as an easy example

This section describes how to deploy your predictions to a CSV file that Faraday securely hosts (and continuously updates) for you to retrieve either manually or on a scheduled basis using your existing data infrastructure.

Most Faraday users eventually update their pipelines to deploy to data warehouses, cloud buckets, or databases. To do that, you’ll add your destination as a Connection and then choose it instead of Hosted CSV.

For more, see our docs on Pipelines and Connections

  1. In the Deployment area, find the CSV option and click Add.
Screenshot of Faraday showing pipeline detail view, no targets
  1. Choose the Identified option and click Next.
Screenshot of Faraday showing new target form, complete
  1. Skip the advanced settings by clicking Finish.
  2. Click the Test deployment button and confirm the results meet your expectations.
Screenshot of Faraday showing pipeline detail view after target test

Your pipeline will finish building in the background. You can proceed immediately with the next set of instructions. When it’s done, you’ll get an email—then you can return to this pipeline and click the Enable pipeline button to activate it.